Standing out for customer service
Utilising a large network of the best repairers in the UK, Blackthorn Network manages and repairs all makes and models of vehicles. We use advanced digital systems that support and assist the customer throughout the repair and claim journey. Our systems cut time and effort from the beginning of the claim, so our customers get back on the road quickly – with the confidence that everything was done right.
Our network of repairers’ ability to connect with us and manage our customers needs – both insurance parties and drivers – through our advanced online system, makes us one of the leading vehicle repair services in the UK.
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We’ve personally checked each repairer to make sure that we’re capable of sending vehicles direct to brand-specific repairers. We make sure that our specialist repairers have fully skilled engineers and technicians, who have been specifically trained by the manufacturer to repair their vehicles.
Each repairer we use has been approved for
- Skill
- Competency
- Ability to manage workload
- Customer service
- Share our ethos
- Excellent communication
Putting you first
We understand the importance of getting your vehicles back out on the road quickly. Our network of repair centres have all adopted our customer first approach, meaning you get the same amazing, high quality service anywhere in the UK.
How we choose members
Our full membership of accident repair centres has undergone thorough vetting for their experience, performance, and the quality of their work. Matching our customer-first ethos, whether it’s for a single vehicle or an entire fleet.
